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Frequently Asked Questions

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I have forgotten my password. How can I retrieve it?

I tried to pay with google checkout and it failed. I tried again and it worked. Will I be charged twice?

I went all the way through the entry process and it failed at google checkout. I tried again and it worked. Can you delete the original entry?

Why do I need to go through the process of adding people to my account. This takes ages?!

Can you change closure date after event has gone live - to extend it?

How do I enter postal entries?